Shipping and Returns
Mountain View Tea Village ships via USPS in the United States only. We offer two options for shipping – Parcel Post, and Priority Mail. Parcel Post usually takes 2-7 days and we charge a flat rate of $6.95 for all orders. If you require quicker delivery, Priority mail usually arrives in 1-4 business days and we charge a flat rate of $10.95 for all sized orders.
You can return any of your unopened and unused items to Mountain View Tea Village within 30 days of the date of purchase. All returned items must be in their original packaging, unopened and unused. Please save a copy of your packing slip or billing invoice as returns cannot be processed without this. Please contact us with the order number and transaction number and we will provide you with further information to process your return. Please note that online purchases cannot be returned in-store at this time.
If you have any questions regarding our shipping or return policy, please contact us.